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Don’t chase payment before the reconciliation keys match

Missed payments often mean mismatched start date, legal name, and reference ID—not malice. Align first. Learning only—no income promises.

Don’t chase payment before the reconciliation keys match

Before you chase an unpaid invoice, check three fields: payment start date, legal name, and reference ID. If those dialects disagree, chasing only amplifies noise. Learning only—no income promises.

Mechanism: start date · legal name · reference

One start-date word in both contract and invoice notes. Character-level legal name from the license. A reference the buyer’s AP system can search. Fail the checklist → no chase sequence.

Prompt

Role: receivables field advisor. No payment-speed promises. Output a three-field table, diffs, and a confirmation draft. Forbid chase language before alignment.

Scenarios

Three returns for one client: missing “(Shanghai)”, nickname as PO, verbal start date. First chase email should be a yes/no confirmation sheet—not emotion.

Boundary

No forged invoices. No harassment. Alignment is cooperation, not pressure. Learning only—no income promises.

Bottom line

Chase only after the reconciliation keys match. Learning only—no income promises.

Turn this SOP into a next step

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